Phoenix IT Support

Phoenix Computer Specialists are your local tech support specialists. Contact Us today for all your “Valley Of The Sun” IT and computer support needs.

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Testimonials

“PCS is fantastic at identifying network problems and informing me (the customer) in understandable dialogue, how that problem would best be remedied. I called PCS when my server crashed. PCS was able to stop a technician already en route to another job and fix our problem within 20 minutes. My business would have to close its’ doors if our network crashed for any length of time. PCS has always had a terrific response time for any network problems that could impair normal function of business.”

Weston Huber, IT Manager
Food Source International
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Phoenix Computer Support

7 Reasons to Keep Up With the Lifecycle of Your IT Systems

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Many business owners fail to understand why it is important to manage the life cycles of their IT systems and keep technology up to date.  Often, they will postpone hardware refreshes during difficult economic times to save money. This is a mistake. They may save a little money today, but in the long run, the cost of repairs and technical support could end up costing two or even three times what they originally saved. That doesn’t include the losses incurred as a result of decreased employee productivity.

Here are seven reasons why keeping your company’s IT infrastructure up to date is so important:

  1. Prevents unexpected down time Nothing lasts forever. Hardware is bound break down sooner or later.  Hardware that’s used often is at increased risk.  Idle employees affect your company’s bottom line. Making sure they have the latest equipment and software will increase productivity as well as your profit margin.
  2. Keeps critical systems under warranty IT systems that are critical to business operations should always have a current warranty or maintenance contract, just in case something needs to be repaired or replaced. Old hardware may have expired warranties or maintenance contracts and may not be eligible for current ones.
  3. Improves performance Hardware refreshes provide access to improvements including, faster processing, increased memory, more storage and newer technology.  These improvements allow systems to operate at peak performance, which saves time and allows you to give your customers to best possible service.
  4. New functionality Updated hardware and software generally provide access to innovations and security improvements that, again, help you to give your customers high quality service. Anything that helps you keep up with or even surpass the competition is worth the time and expense to do.
  5. Reduces operating expenses Often, the cost of hardware replacements can be offset by reduced operating expenses.  For example, if a $1,000 desktop replacement allows an employee who makes $30/hour to increase efficiency by 10 minutes per hour, the cost of that desktop will be recuperated within 5 weeks and provide a savings of $8,600 over the rest of the year.
  6. Reduces support costs Older hardware tends to be slower and more prone to failures than newer hardware. So, companies that do not replace older systems will require technical support more often.  Even when support is available at a fixed rate, the more time spent on fixing problems translates into less time spent on proactive service that would ultimately ends up costing the company less time and money.
  7. Happy employees    One of the biggest drawbacks of an IT system failure is simply the affect it has on employees.  Also known as the annoyance factor or frustration factor, this is the greatest driver behind system upgrades.  Savvy business owners understand the value of keeping employees happy and productive.

Given the cost savings generated by regular hardware refreshes, it should be unimaginable for any IT company – even during tough economic times – to consider cutting corners by delaying hardware refreshes or software upgrades.

Are you looking for a trustworthy IT support firm to help your business?  Contact us today to learn more about how our team of IT Professionals can help ensure the lifecycle of your IT systems are maintained properly.

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